Ann has more than 25 years experience in the areas of counselling, coaching, training and education, and 20 years experience in the design and implementation of programs, systems, strategies and interventions in human resource management, including learning and development, recruitment and selection, competency-based management, HR and succession planning. She has taught organizational psychology, human resource management and leadership at the post-secondary level since 2003 (McGill University, Université du Québec en Outaouais and Alfred campus of La Cité). She has held consultant and manager roles in various organizations, including the House of Commons (Ottawa) and McGill University's School of Continuing Studies.
Ann has Specialized Bachelor’s degree in Applied Social Science, a Master’s degree in Adult Education and a professional diploma in counselling. Ann also completed interdisciplinary doctoral studies in organizational psychology, sociology and human resource management. She also has a diploma in psychological counselling and is certified to administer the Myers-Briggs Type Indicator (MBTI) – Steps 1 and 2 – and the Benchmarks® leadership competency assessment tool. Ann is also a member of the International Coaching Federation.
Ann has published Beyond Common Sense and Intuition: A Practical Guide to Innovative Recruitment and Selection (2014) and is currently working on writing More Than Counting What Counts: A Practical Guide to Performance Management.
In 2020, Ann has renewed her competencies in the field of distance and online learning. She designs and delivers distance learning through blended formats, including self-directed, online learning modules, quizzes, practical assignments, group discussions and one-on-one distance coaching.
Ann is bilingual and offers all her services in both English and French.